Question 1

How often should awnings be cleaned?

Accepted Answer

Most retractable awnings should be professionally cleaned at least twice per year. Homes with heavy tree coverage, pollen, mildew, or frequent outdoor entertaining may benefit from quarterly maintenance.

Question 2

Do retractable awnings require maintenance?

Accepted Answer

Yes. Retractable awnings include fabric, arms, joints, hardware, motors, and moving components that perform better with regular cleaning, lubrication, inspection, and adjustment.

Question 3

What is included in the Vantage Care Program?

Accepted Answer

The Vantage Care Program includes professional awning cleaning, lubrication of moving parts, hardware inspection, operational checks, preventative maintenance, and priority scheduling.

Question 4

Can maintenance help prevent repairs?

Accepted Answer

Preventative maintenance can identify loose hardware, fabric issues, lubrication needs, and operational problems early, which may reduce the likelihood of larger repairs later.

Question 5

Why can't I clean my awning myself?

Accepted Answer

While homeowners can perform basic cleaning, improper cleaning methods or harsh chemicals can damage awning fabric and components. Professional maintenance helps ensure proper cleaning, inspection, and care while identifying issues that may not be visible to the untrained eye.